Troomi Review 2023 → How Does Troomi Work?

When you buy a Troomi gadget, you are not just buying a device, but also joining the secure Troomi ecosystem. The Samsung Galaxy A12 and Galaxy A32 are the only smartphones utilized for Troomi services.

This is because Troomi has developed its mobile device management (MDM) solution, which enables parents to lock down their children’s gadgets. You can purchase Samsung Galaxy A12 from Troomi for $179.95 and Samsung Galaxy A32 from Troomi for $279.95.

The decision to choose Samsung as their primary device was not made lightly. Troomi prefers to concentrate on a long-lasting and sturdy product rather than a cheap and easily broken phone. With this in mind, Troomi offers Samsung products that both kids and parents will enjoy.

Features

• Kids are thrilled to utilize this well-known brand.
• Longer device life means it will be able to develop with your kid.
• Fewer hardware issues imply fewer concerns.
• A 16MP primary camera and an 8MP front camera for great selfies round out the quad camera for outstanding photographs.
• 6.5-inch display and slender, mature design
• 2-day battery life for added security
• 128GB of storage and an octa-core CPU
• Privacy is protected by military-grade security.
• Bluetooth may be used to connect speakers and headphones.
• No security concerns from foreign governments

To give the best learning experience for your kid, Troomi uses a Kidsmart app where KidSmart provides parents with cloud-based access to software for network security for kids. KidSmart Apps are award-winning apps that have been recommended by the Troomi community and vetted for safety by our experts.

Troomi eliminated applications that are addicting or create a harmful distraction from what matters most—and you won’t discover any apps with predatory or pornographic loopholes.

Troomi provides a carefully chosen list of applications and services that have been deemed child-friendly. The objective of the Troom is to offer children all of the applications they need and none that they do not. This excludes social media and “addictive” gaming, which encompasses almost everything.

At the time of writing, Troomi had 53 applications on the authorized list. If you count the eight free applications that come with every plan, it totals 61 apps.

Google Maps, Angry Birds, Amazon Music, Spotify, GroupMe, Toca Builders, Google Docs, Sheets, and Slides are among the prominent applications on the Tromi smartphone, which offer basic functionalities like a calculator, calendar, clock, camera, and gallery.

There are no social networking sites, no video streaming services, and just a few message services on the list. With these kinds of apps, you can protect your kid from unwanted strangers yet still let your children play with various educative apps on the Troomi smartphone.

You may choose between two types of applications when purchasing a Troomi plan: Basic Apps and KidSmart Apps. Basic Apps are included in all plans. You may choose which applications are installed onto your child’s smartphone and when and for how long they are available, much as with KidSmart apps.

Your kid will get access to Troomi‘s award-winning KidSmart Apps with the Discover Plan. The variety of applications is informative, inspires creativity, and fosters infinite enjoyment, as well as being highly recommended by the Troomi community and properly checked.

Most KidSmart Apps are only accessible via WiFi to provide you peace of mind that your children are using apps in secure locations such as at home, church, or school. You can check the list of KidSmart apps on this page. You can also send a suggestion about what kind of educational app to add to KidSmart collection.

Not only providing secure devices and useful apps, but Troomi also provides the best network to support your children’s activities. Troomi is based on one of the most advanced 4G/5G networks in the United States. Troomi offers all customers the following benefits for just $19.95 per month:

• Free talk and text in the United States.
• Unlimited text and voice call to Canada.
• Unlimited text and voice call to Mexico.
• Texting loved ones in 190 countries to stay in touch.
• Plus 1 GB of data for running vital applications.

Troomi provides a wide range of connections throughout the United States, so you don’t need to worry about sudden connections lost with your children.

If you are unclear about Troomi’s coverage region, you may use the coverage checker on the company’s official website. You just need to enter your zip code to find out whether your child can use Troomi.

Troomi devices’ Parent Portal is a command center from which you may manage the functionality of your child’s phone. It’s a one-stop-shop for complete security.

You can view many items for each phone in the Parent Portal, including the user’s name, picture, phone number, and phone status. The phone’s GPS position, as well as any settings and functions you’ve activated or removed also can be seen from Parent Portal.

You can control what your kid gets access to using Parent Portal. It’s simpler than ever to enable and disable permissions by just tapping the “on” or “off” button. Below is the list of what you can control through Parent Portal.

• Phone number SafeListing
• Internet access
• Domain SafeListing
• Picture and group messaging
• Text deletion

To access the Parent Portal‘s services, just log in to this page. The email address and password you created at checkout are your Parent Portal login credentials. In the “Account” area, you may change your email, password, and other information. With the Parent Portal features, you can easily monitor your children anywhere and anytime.

It is not difficult to set up Troomi devices for the first time. It will be immediately useable when you switch on and activate your child’s phone via the Parent Portal with a single click.

This procedure takes just five minutes. You may simply turn features on and off after creating a username and password for the Parent Portal. On this step, the Troomi device is ready to use, but you still can set up more features to fit your preferences.

The Parent Portal is your initial choice for adding contacts. There is no contact app on the phone itself, but you may search for contacts by using the dialer as if you were trying to make a call. In the upper right corner, you’ll also see a “+.” You’ll be able to add contacts by tapping there.

Depending on your Parent Portal settings, you’ll either have to approve the contacts your kid adds via the Parent Portal or they’ll be allowed to add them without your consent. Contact photos may only be uploaded via the Parent Portal at this time. If your kid wants to add particular photos to a contact, they may always email them to you.

After that, you may set up voicemail on your Troomi phone. You’ll need to save the Parent Portal after adding the device phone number as an authorized contact. The audio prompts will guide you through setting up voicemail on your Troomi device if you call your own Troomi number (password setup, greeting, etc.). You or your kid may then call their Troomi phone number to retrieve their voicemail at any time.

Lastly, you may also set up a Google account on the Troomi phone. If you use the KidSafe™ browser, go ahead and add mail.google.com. It will work if your kid is above 13 and has their own Google Gmail account. Google needs FamilyLink if your kid is under the age of 13. After adding a Google account, your Troomi phone is ready to go.

As previously said, Troomi services provide several advantages to you and your children. Here are some of the advantages of using the Troomi service.

• Defend children from pornography, predators, and bullies.
• No addicting games or social media that generate tension, worry, or sadness.
• Devices of high quality at child-friendly costs.
• Gradually provide additional capability to children depending on their needs and development.
• Safe KidSmart applications that help youngsters learn and be more creative.
• For younger children, schedule phone usage and app access depending on the time of day.
• Troomi protects children while also training them for future responsibilities.

You may receive these great benefits for your kids by purchasing a Troomi phone and signing up for their monthly plans. Troomi offers three different plans to pick from. If you are unhappy with your service, you may quickly cancel any plan since Troomi does not need a contract.

The “Do” plan is Troomi’s initial and cheapest option. With $19.95 per month, the “Do” plan gives your children unlimited calls and messaging. This package also includes the phone number safelisting function. This subscription also includes a GPS family location app and Remote Text Monitoring. Additionally, Troomi’s Easy-to-Use Parent Portal allows you to keep track of your children.

The “Dream” plan is the second option with $24.95 per month. The “Dream” plan has all of the benefits of the “Do” Plan plus a few more. Unlimited image and group messaging are among the additional features. If your child enjoys taking pictures and sharing them with the family, this is the plan for them.

The final plan, the “Discover” plan, offers the greatest value from Troomi. You can access all of the things Troomi offers on other plans and more for just $29.95 per month. KidSmart safe browsers and safe applications are available with the “Discover” package. Your children may learn a lot with the use of several new KidSmart applications.

If you’re concerned about when your Troomi purchase will arrive, you should review the Troomi shipping policy in this part. You may monitor your order by logging into the Parent Portal and selecting “Account.”

You will be able to see the tracking number and get an email to the address entered at checkout once your product has been delivered. Your purchase may take 3-4 weeks to deliver due to massive demand.

If you buy other Troomi services, they will be delivered at the same time as the phone. Make sure to check all of the trays in your Troomi box to avoid any missing items. Your smartphone will arrive with a screen protector pre-installed if you bought one at checkout. A case will be included in the tray underneath the phone if you bought one.

Troomi Wireless does not issue refunds, however, you may stop using the service at any time. You have the option to cancel your Troomi phone service at any moment. You will be charged for the remainder of the month in which you cancel. On the seventh day of each month, billing cycles renew.

Returns will only be allowed for non-working or damaged phones that are being repaired or replaced if the client acquired a Troomi warranty plan within 30 days after activation. There will be no other returns allowed. Troomi phones may be preserved and used on other wireless networks if Troomi phone service is canceled, according to the device manufacturer’s setup and limits.

If your account is disabled as a result of nonpayment, it will be suspended for 60 days. Your account will be deactivated if it is not revived within 60 days. Your remaining amount will be lost if your account is terminated, and we may reassign the phone number linked with your account. You must have an active account in order to port to another carrier.

Additionally, Troomi provides a guarantee for your purchase. You have 60 days after the date of your first device purchase to buy an extended warranty. You will no longer be able to add a warranty plan after 60 days. The warranty plan may be added through the Parent Portal, and monthly charges will be incurred.

Troomi will fix a broken or moisture-damaged phone if you obtain the 3-year guarantee. Simply notify Troomi customer service if you have any problems with your phone. The Troomi team will assist you with identifying and fixing problems with your phone.

Troomi support will take you into how to ship your device in for service and/or exchange if you need one and are protected by the Troomi warranty.

If you can’t find the answer you’re searching for in this review, or if you have a question regarding Troomi‘s services, just fill out the form on this page to send your questions.

Troomi customer service may be reached at the following addresses if you need quick assistance.

• Email: support@troomi.com
• Office: Troomi Wireless; 3300 Triumph Blvd. Ste. 100; Lehi, Utah 84043