Preloved Review

Preloved Review 2023 → Explore High-Quality Second-Hand Stuff!

A. Ulinnuha 4.0 / 5 ratings 454 readers

About Preloved

Are you in search of preloved items? Do you have some loved items that you want to sell? If that’s the case, then you can do all those things through Preloved.

Preloved Review: About Preloved

Who are they? They are a leading UK-based brand that provides a trustworthy site for people to buy and sell preloved stuff. Through its official website, you can buy and sell second-hand items with ease and safety.

As of today, this brand features 199k followers on Facebook, 9.5k followers on Instagram, and 19.9k followers on Twitter. Simply follow their social media to get the latest information and offers that they have.

Are you seeking detailed information regarding this brand? Well, you’ve come to the right place. Through this Preloved review, we will provide you with valuable information about the brand’s background, second-hand item category, customer reviews, discounts, and more. Thus, keep scrolling down!

Overview of Preloved

As one of the leading brands providing trustworthy sites to buy and sell second-hand items, this brand was not established in recent years. Instead, Preloved is a brand that has been around since 1998.

Founded by Ian Buzer, the brand started out as a small and friendly site where people could buy, sell, and chat about all things preloved items.

Over the years, the brand has grown to become one of the largest advertising sites in the UK, with hundreds of thousands of adverts in more than 500 categories.

For its success as a platform for buying and selling second-hand stuff, Preloved was awarded as one of the top most visited websites in 2011, according to Hitwise.

In a month, the brand can get around 11 million visits to its site. Not only that but there are 10,000 new adverts placed every day by 1.7 million active members.

This brand seems to be great, right? To give more understanding of this brand, you can check the Preloved pros and cons below.


  • Offers trustworthy site for second-hand buyers and sellers 
  • One of the largest advertising sites
  • There are 500 categories of products to choose from
  • FREE Membership
  • Provides a page to find FREE pre-owned items
  • Excellent customer service


  • Some people complained about the long approval of advert posts

Preloved Review

As we mentioned earlier, Preloved provides a platform where you can buy and sell second-hand items easily and safely.

Through its official website, you can find hundreds of thousands of adverts in over 500 categories. The categories available on the official website include pets, furniture & fittings, home & family, clothing & jewelry, health, gardens, and other categories.

Each category also features several types of second-hand products. With this, you can find various types of preloved items that you are searching for and need.

To get the convenience of buying and selling on the official website, you can sign up or log in to become a member. No need to worry; you can sign up for membership for FREE.

Preloved Review: Three Second-Hand Category to Choose From

  • Pets
  • Clothing and Jewelry
  • Health and Leisure

Preloved Pets Reviews

Are you looking to adopt an animal as a pet? Then Preloved will help you out with their Pet buying and selling category.

Through this category, you can browse and find a variety of animals, ranging from cats, dogs, reptiles, rodents, rabbits, fish, birds, and many other pets. With that in mind, you can start adopting puppies, kittens, cockapoos, and many others.

As for the price range in this pet category, you may need to spend around £0 to £1,500, depending on the breed of pet you want to adopt.

Preloved Clothing and Jewellery Reviews

There’s nothing more exciting than finding high-quality pre-owned clothing and jewelry. Well, you can also find that through the Clothing & Jewelry category that this brand provides.

Just like the name of the category, here, you can browse and find products such as men’s clothes, bags, jewelry, men’s footwear, watches, women’s footwear, glasses, performance costumes, women’s clothes, fancy dress, activewear, and many more.

Depending on the category of clothes you choose, the price you have to spend will differ. Generally, you may need to prepare a budget of around £0 to £1,500.

Preloved Health and Leisure Reviews

In search of equipment for various sports, hobbies, camping, or entertainment? If so, then you can head over to the Health & Leisure category. Through this category, you can find a wide variety of second-hand equipment with good quality.

Here, you can browse and find equipment for several categories, such as sports, cycling, sailing, camping, aircraft, hobbies, books, games, music, video, photography, and others.

Are you ready to get high-quality second-hand equipment that matches what you are looking for? Well, it will cost you around £0 to £1,500 depending on what kind of equipment you choose.

How Does Preloved Work?

How does this brand work? There are differences when you want to buy or sell second-hand items. Here we provide detailed information:

Preloved Buying

  • Search for Adverts

Search for the second-hand items you need from five hundred categories to find exactly what you need and are looking for.

  • Talk to the Seller

Once you find the adverts that match what you need, you can immediately chat and talk directly to the seller to confirm the price and arrange pickup and delivery.

  • Enjoy your purchase

Accept and enjoy your purchase!

Preloved Selling

  • Place an Ad

First, you can follow the brand’s simple guide to placing good second-hand adverts.

  • Chat with Buyers

Keep an eye on the items you’re selling and reply to messages from buyers who are interested in your advert.

  • Organize Your Sale

Once you’ve agreed on a buyer, start making arrangements with the buyer regarding pickup and delivery.

Who is Preloved For?

There is no question about it; Preloved is for everyone. Whether you’re interested in buying or selling second-hand items with ease, the platform that this brand provides is perfect for you.

Through this brand, you can sell items that you no longer use. Not only will you be able to reduce the amount of stuff piling up at home, but you can also earn money by selling your unused items.

Not only that, but this brand also gives you the opportunity to browse and find the used items you need. Indeed. This brand presents a wide range of high-quality second-hand products from 500 categories.

Preloved Reviews: What Do Customers Think?

At the beginning of this article, we promised to provide you with customer reviews. Through this section, we try to keep our promise by providing genuine testimonials from customers about the Preloved brand.

Preloved Review: Preloved Reviews: What Do Customers Think?

In our search, we found that this brand received a great rating from Trustpilot with 3.8/5.0 stars from 1,291 reviews. So what about the testimonials? Let’s check it out!

Preloved is really easy to set up, but the same as all the auction sites, you have to be patient. Customer service is fantastic, super helpful, and professional.

In the first testimonial, a customer revealed that the brand provides an easy-to-use platform for second-hand item transactions. Not only that, but this customer also said that the customer service team of this brand is brilliant, highly helpful, and professional.

The same thing was also expressed by the customer below.

I have always loved Preloved because it makes it so easy to post an advertisement, and it reaches a far wider audience than local marketplace groups.

In this testimonial, he stated that he really likes how this brand facilitates him to place adverts. In addition, this happy customer also mentioned that the items he sells reach a much wider audience than local marketplace groups.

It seems like the ease of placing ads is the brand’s strong point, as expressed by the customer below.

Preloved is a great site to sell all kinds of things. It is easy to place adverts, and I have never faced any problems as it looks safe and secure.

Based on his testimonial, a happy customer expressed his satisfaction by saying that this brand is a good site to sell all kinds of new and second-hand items. Not only that, but he also said that this brand presents an easy way of placing ads which is safe and secure.

Referring to the three genuine testimonials above, it can be concluded that this brand has successfully provided a platform for everyone to sell and buy second-hand stuff. With this brand, you can make buying and selling transactions easily and safely without any problems.

Is Preloved Worth It?

Is this brand worth it? After our search, we would agree to say that Preloved is a brand worth visiting when you are looking for or selling second-hand items.

Preloved Review: Is Preloved Worth It?

On top of that, this brand gets a lot of positive testimonials from customers as it eases them to sell and buy second-hand items. Not only that, but the brand has also received satisfied reviews for its helpful and professional customer service.

All in all, enjoy an easy and safe experience of selling and buying high-quality second-hand items!

How To Contact Preloved

Are you having problems with the brand and seeking a solution to your problems? Not to worry. This brand is ready to help you every time when you need them. But before you contact the customer service team, please check the brand’s help page to get an instant answer to the most frequently asked questions.

If you can’t find the solution to your problems, then you can start contacting the brand using the form available. There, you should choose the category of your problems, whether it’s about membership, placing adverts, data protection, and others. After you choose your problem category, you can fill out your name, email, and message that you want to ask for.

Where to buy Preloved?

As a brand that provides a site for people to buy and sell preloved items, surely the one and only place to access the brand’s item is its official website.

Preloved Promo Codes & Coupons

Everyone loves discounts! We know that super well. That’s why we compiled this section to provide several Preloved discounts and promos. Check the savings in the bullet points below!

  • Save up to 20% OFF on Pet Supplies with VioVet
  • Get FREE stuff on the Freeloved page on the official website
  • Enjoy FREE membership

Do those savings satisfy you? They don’t? If so, we have additional coupon codes that you can get by hitting the button below. Thus, click it and enjoy shopping!

View All Coupons

Find promo codes and coupons for Preloved in other countries

Preloved Questions & Answers (Q&A)

Customers usually ask the following questions when searching reviews for Preloved. We help to answer and making it easier for you to make a purchase decision.

Is the service from Preloved free?

Yes, that’s FREE. You can join the membership for FREE to place your adverts as many as you want.

Does Preloved offer a return and shipping policy?

As a brand that only provides a platform to buy and sell second-hand items for people, the return and shipping policy depends on the owner of the item. Thus, you can make contact with the owner of the second-hand item to ask about shipping or returns.

Who is Preloved owned by?

In 2014, this brand is bought and owned by The Hut Group.

Ask a question?

Conclusion of Preloved Reviews & Ratings

You have reached the end of this section of our article. In conclusion, we would say that Preloved is truly one of the sites you can visit when you want to buy or sell second-hand stuff. Indeed. This UK-based brand is truly made for buyers and sellers.

Everything is easy, safe, and secure. For sellers, you just need to join the membership, and you can immediately place adverts for your products as many times as you want. As for buyers, all you have to do is search for the product category you are looking for and you can immediately contact the second-hand owner to bring it home.


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